Guy Kawasaki: “As someone who gets dozens of emails every day and sends a handful of emails every day to get strangers to do things (‚Äúdigital evangelism‚Ä?), I offer these insights to help you become a more effective emailer.”
Guy’s best tip here is “Chill out”. When someone fires off a missle in the form of e-mail, resist the urge to go nuclear. I’ve done better at this than many others I know, and I think it has been to my benefit.